Small group, countryside tours of Japan

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Terms and Conditions


Cancellation Terms

You may cancel your booking at any time. No matter what the reason is for the cancellation, the following fee is charged.

Cancellation Fees

number of days prior to trip
21+
8 to 20
2 to 7
1
0
after tour commencement

Itinerary Change

Although we try as best we can to keep to the itinerary, we may, and, retain the right to, change the itinerary as circumstances may require in order to ensure the security of the members and for the betterment of the tour. We do not refund the cost of any services not used.

We also reserve the right to change the itinerary before the commencement of the tour. We strive to adhere to the original itinerary, circumstances may arise where hotel accomodation is suspended, roads are closed, train services are put on hold, etc, and we do not have control over those circumstances.

 

If the extent of change is grave, i.e. departure date is changed, highlight visit is cancelled, grade of hotel is changed, etc, you will have a choice of cancelling the tour and the money paid to us is refunded fully.


cancellation of the tour by us

we reserve the right to cancel your tour if a situation arises which is beyond our control e.g. a natural disaster, adverse weather conditions, civil/political unrest and/or war, terrorism, industrial action, changes to scheduled transport services, sickness of the group leader. If we cancel your tour we will refund all money you have paid to us but we will not be liable to compensate you for any inconvenience or incidental expense you might have incurred.

refusal of participation

Gem Japan Tours retains the right, before the commencement of the tour, to refuse your particapation in the tour if we deem that the extent of your requirement/demand is beyond our resources. (e.g. tour price discount, etc). If we cancel your booking we will refund all money you have paid to us but we will not be liable to compensate you for any inconvenience or incidental expense you might have incurred.


minimum numbers

In the unlikely event that the minimum number of two participants is not reached, Gem Japan Tours reserves the right to cancel the tour. In this event, we will notify you about the cancellation no later than 30 days in advance of the tour commencement.

Insurance

It is mandatory that you have adquate travel insurance for your tour.

Gem Japan Tours does not provide any travel insurance for tour participants.

It is your responsibility to purchase your own travel insurance, which

covers personal accident, injury, medical expenses, repatriation, loss of personal effects, or whatever you think is suitable for your needs.


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